Privacy Practices for Cleveland, Ohio
Last Updated: 10/26/2026
Details We Collect When You Request Pest Service
Last updated: October 2026
When you contact Ohio Pest Solutions, we may collect your name, phone number, email address, and the service address where you need help. We also keep appointment preferences, access instructions, and information you share about pest activity or your property. If you submit a website form, we use the details you provide to respond and arrange service.
Our website may collect basic technical information, such as browser type, pages viewed, and general usage activity. This helps us understand whether the site is working and which information visitors use.
Payment details may be handled by a payment processor when you pay for service; we do not need to collect more payment information than is required to complete the transaction. Please avoid including sensitive personal information in website forms or ordinary email.
How Customer Details Support Your Service
We use contact information and service addresses to respond to inquiries, confirm where work is needed, schedule appointments, and communicate about arrival times or changes. Details about your property and pest concerns help our team prepare for the requested visit and keep accurate service records. We may also send service reminders or follow up about a request you made.
Payment information is used to process charges for completed services, usually through a payment processor. Basic website activity may help us maintain the site and understand which pages are useful.
We do not sell customer information. We share information only as needed to provide requested services, support business operations, or meet legal requirements.
If you no longer want nonessential service updates, contact us and we will review your request. We aim to use information for the purpose it was provided and limit access to people who need it for their work.
Services That Help Run Our Website and Appointments
Ohio Pest Solutions may use outside service providers for appointment scheduling, payment processing, and website analytics. These tools help us manage service requests, accept payments, and understand general site activity. A provider may receive information needed to perform its role, such as contact or appointment details for scheduling, or transaction information for payment processing.
Each provider operates under its own privacy policy and handles information according to its terms. We do not name or promise particular providers here because the tools we use may change.
Their privacy practices are separate from ours, so review the relevant provider’s policy when using its service. We expect providers to use information for their service functions, not for unrelated purposes on our behalf.
If you have a question about a third-party tool involved in a booking or payment, contact us and we can help identify the applicable provider.
How Cookies Keep Site Features Working
Our website may use cookies or similar browser storage for basic site functionality and analytics. These small files can help pages work as expected and provide general information about site visits, such as which pages are viewed. Analytics information helps us assess site performance; it is not used for ad tracking.
You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies or prevent new ones from being saved.
If you disable them, some website features may not work as intended. Browser controls differ, so check your browser’s help section for instructions.
A choice made in one browser or device may not apply to another. We do not use cookies to follow you across websites for targeted advertising. If our cookie practices change, we will update this section to describe the revised approach.
How Long We Keep Service and Request Records
We keep information for as long as it is reasonably needed to respond to a request, provide service, maintain business records, or meet legal and compliance requirements. Service records may be retained to document work performed and support applicable warranty or compliance needs. Form submissions and related messages are generally kept until the request has been resolved and any necessary follow-up is complete.
Retention periods can vary based on the type of record and the reason it was collected. When information is no longer needed, we may delete it or remove details that identify you, subject to records we must keep for legal or business purposes.
You may ask us to delete information by using the contact details below. We will review the request and explain if a record must be retained.
Please note that deleting information may limit our ability to look up past appointments or service history.
Request Access, Corrections, or Deletion
You may ask us to provide access to personal information we hold about you, correct information that is inaccurate, or delete information when it is no longer needed. To make a request, contact Ohio Pest Solutions using the phone number, email, or mailing address below.
Please include enough information for us to understand your request and locate the relevant records. We may need to verify your identity before making changes or sharing information.
Some records may need to be kept for service, legal, or compliance reasons. If we cannot fulfill a request in full, we will explain why.
Questions about this privacy information are also welcome. Call (877) 729-2528 or email info@ohiopestsolutions.top.
You may write to Ohio Pest Solutions at Key Tower, 127 Public Square, Cleveland, OH. We will review your inquiry and respond using the contact method you provide.